Jeweler Damage
Jeweler Damage Question: Recently I had taken my Apatite & Diamond ring to the jeweler for appraisal (for insurance) and possible resizing.
Jewellery Manufacture and Repair
Price: $19.51
I have been collecting jewelry and loose gems for years, this was not purchased as a piece to be worn regularly, as I know it is a soft stone. I just fell in love with the colour!
I have run into a problem with the jeweler and don’t know what to do.
I believe the stone was subjected to heat and/or chemicals: the colour is muddied and cloudy… It is ruined.
It was sized before the appraisal was done.
The jeweler was very defensive when I spoke to him, and he appraised the stone as Topaz. He said he thought it was poor quality Topaz and was not able to measure the RI, so he assumed it was Topaz.
I regularly use my refractometer and I know the refractive index for the two stone are not the same, nor do they overlap.
He has yet to tell me how he plans to make this right. I feel he should have notified me immediately after damaging the stone (they never did tell me) and that he should have never “guessed” what it was.
I would have more respect for a jeweler that would refuse to reset a stone, or who told me he was unable to determine what the stone was.
If the jeweler does not replace the damaged stone, do I have any recourse?
I have many, many gems and jewelry needing appraised (some purchased, some inherited) and am now quite nervous about this or any jeweler.

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